David Bettencourt, MSHA

Current Position: Associate Director- Risk Operations, Optum

Background and Education:

I have over 10 years of healthcare experience ranging from patient support, homecare/home-health operations management, inpatient nurse staffing, ambulatory business operations and most currently risk operations. I have experience in process improvement, project management, eligibility and benefits administration, claims processing and customer service. I strive to build meaningful working relationships to support initiatives in making healthcare systems and processes more efficient and cost effective.

I’ve been a member of CAHL since 2011, served as Co-Chair of the Career Development and Transition Committee, and served on the CAHL Board in 2020. Born and raised in California, I earned a Master’s degree in Healthcare Administration from California State University East Bay and a Bachelor’s degree in Exercise Biology from University of California, Davis. I have a lean healthcare certification and I am certified in Epic Tapestry Fundamentals.

Master’s degree in Healthcare Administration
California State University East Bay

Philosophy: As someone who graduated college at the height of the 2008 recession, I take great pride in helping others build personal brands, develop strong relationships, identify career development opportunities. I do this through a combination of self-awareness, communication, and social media exercises.

I enjoy mentoring people who have a drive to do meaningful, purposeful work as well as people who have a passion for personal and professional growth.

I believe that, regardless of whether you have a clear vision of where you are going, there are multiple ways to get there. Your network is very important, and many opportunities come from who you know, more than what you know.

I believe it is extremely important to be a curious, lifelong learner who can demonstrate to others relatable skills. I also think it is important to always maintain the right attitude. Assuming positive intent helps with this.

Focus: Risk Operations, Consulting, General Management, Change Management, Project Management, Process Improvement, and Leadership Development

Coach-Mentor Services: I like to mentor people mostly on tools and skills for job searches, LinkedIn and social media presence, networking, and positioning oneself for career growth.

Availability: Mornings (8-9AM), Lunch Hour or Evenings after work

Contact: David Bettencourt